FAQ's
Frequently Asked Questions
1. How long does delivery take?
Orders are normally delivered within 5–7 working days, depending on your location.
2. Do you offer Cash on Delivery (COD)?
Yes, COD is available for most locations in India.
3. How can I track my order?
You will receive a tracking link via SMS/Email once your order is shipped.
4. What should I do if I receive a damaged product?
You must share a parcel opening video within 24 hours. Our team will help with a replacement.
5. Can I cancel my order?
You can cancel before the order is shipped. Once shipped, cancellations are not allowed.
6. How do I contact customer support?
You can reach us through Email or WhatsApp.
📬 Contact Information
- Website: petvona.in
- Representative Name: Dishant Badhan
- Address: B-9, 774/164 Sundar Nagar, Jalandhar, Punjab
- Email: info@petvona.in
- Contact form: Click Here
- WhatsApp: +91 8847268344
- Customer Support Hours: Monday to Saturday (09:00 AM - 06:00 PM)